LEGAL REFERENCE

Your data, your control, our commitment

We built ringhoki around your account security and payment privacy. Every deposit through DANA, OVO, GoPay or QRIS, every table you join, and every bet you place sits...

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ringhoki Your data, your control, our commitment

Policy scope and jurisdiction

ringhoki operates in supported regions across Indonesia where local law permits. We comply with Indonesian data protection standards and payment regulations. Your personal information—name, email, payment method, transaction history—is collected only to operate your account, process withdrawals via DANA, OVO, GoPay or QRIS, and prevent fraud. We do not sell or rent your data to third parties. Where you have privacy rights

under Indonesian or applicable regional law, we honour them. This policy takes effect upon your account creation and remains valid for the duration of your membership.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Privacy questions and requests

Team online

Email Support

Send privacy concerns, data requests or deletion inquiries to our dedicated inbox. We respond within five business days with full details on how we handle your information.

Account Settings

Log in to your ringhoki account and review or update your personal data, contact preferences and linked payment accounts anytime without restriction or delay.

Legal Requests

Law enforcement inquiries are handled through our legal team. We verify authority before disclosing any account information and notify you unless legally prohibited.

TRUST MARKERS

How we earn your privacy trust

Encryption Standard

All data in transit and at rest uses TLS 1.2+ encryption. Your DANA, OVO, GoPay and QRIS transactions move through tokenized payment gateways with no raw card or wallet data stored on our servers.

No Third-Party Sales

We do not monetize your personal information by selling lists to advertisers, brokers or unaffiliated companies. Your data stays yours; we only share with payment processors and fraud prevention partners.

Audit Trails

Every login, deposit, withdrawal and permission change is logged. You can request a full audit log of account activity from our support team anytime you want proof of who accessed what and when.

Breach Protocol

If we detect unauthorized access to your account or personal data, we notify you immediately via registered email and provide steps to secure your DANA, OVO, GoPay or QRIS wallet linked to ringhoki.

Regular Review

Our privacy practices are reviewed quarterly by our compliance team. Policy updates are announced 30 days in advance via email and dashboard notification so you always stay informed.

GDPR & Local Law

Where applicable, we honour data portability, deletion rights and access requests under Indonesian law and any regional frameworks that apply to your account or jurisdiction.

Consistency across all ringhoki policy pages

Terms of Service
Our Terms define account rules and dispute resolution. Privacy Policy focuses on data handling; Terms cover account conduct, bet rules and withdrawal timelines.
Responsible Play Statement
Separate document outlining player protection tools and support resources. Privacy Policy does not cover account limits or self-care features; that page does.
Payment & Withdrawal Policy
Details how deposits and withdrawals work for DANA, OVO, GoPay and QRIS. Privacy Policy explains data protection around those transactions, not processing fees or timelines.
Cookie & Tracking Notice
We use analytics cookies to improve your lobby experience. Full cookie details are in our Tracking Notice; this Privacy Policy covers personal data, not browser tracking.
Bonus Terms
Promotion eligibility and reward rules are in our Promo Policy. Privacy Policy does not govern bonus claims or forfeiture; it protects data around bonus enrollment.
Dispute Resolution
Account disputes and complaint handling are covered in our Dispute Policy. Privacy Policy ensures your complaint data is kept confidential and secure during investigation.
AML & KYC Statement
Know Your Customer verification requirements for deposits appear in our KYC Guide. Privacy Policy explains why we collect identity data and how we keep verification documents secure.
SERVICE CONTEXT

What shapes our privacy posture

01
Multi-Wallet Support We accept DANA, OVO, GoPay and QRIS. Each payment method has its own tokenization layer, so ringhoki never stores your wallet credentials directly. You stay in control of each connection.
02
Login Verification Two-factor authentication via email or phone is optional but recommended. When enabled, only you can access your account even if someone learns your password. Your privacy tier rises instantly.
03
Transaction Masking Your account dashboard displays only the last four digits of linked DANA, OVO, GoPay or QRIS handles. Full wallet details are encrypted and visible only when you initiate a withdrawal.
04
Deposit History Control You can download a complete record of all deposits, withdrawals and account activity anytime. Exports are encrypted and sent only to your registered email address for your records.
05
Account Closure Rights Want to leave? Closing your account triggers automatic deletion of non-essential data within 90 days. Tax records and transaction history required by law are archived separately and held securely.
06
Partner Transparency We share account data only with payment processors, fraud detection services and legal authorities where required. A full vendor list is available on request; no surprises, no hidden integrations.

Privacy questions answered

No. We do not sell, rent or trade your name, email, phone or payment details. We share data only with payment processors and fraud partners necessary to operate your account and process DANA, OVO, GoPay or QRIS transactions securely.

Non-essential data is deleted within 90 days of closure. We retain transaction records, tax documents and verification files for seven years where required by Indonesian law or banking regulations for your protection and ours.

Yes. Log in, navigate to Account Settings, and request a data export. We send a complete archive of your profile, transactions, login history and preferences to your registered email within three business days, encrypted for security.

We immediately disconnect the compromised account from your wallet tokens. Your DANA, OVO, GoPay or QRIS balance remains untouched because we store only encrypted references, never your actual wallet credentials. Contact support to re-link safely.

We use analytics cookies on our site to understand lobby behavior and improve your experience. We do not track you across other websites. Full cookie details are in our Tracking Notice; you can disable non-essential cookies anytime in your browser.

Only you and our compliance team (in case of dispute or fraud investigation) can access your betting history and transaction records. Ringhoki staff see only anonymized analytics; your personal bets and balances remain private unless you request a dispute review.

Email our Privacy Team with your account ID and specific request. We verify your identity, process corrections within five business days, and deletions within 90 days (minus legally required records). You'll receive a confirmation email with full details.